Restaurant Ops Leader & Guest Experience Champion

Kona-Grill; Troy (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Merit-Based Raises

Performance Bonus

Medical/Dental/Vision

Life & Disability Insurance

401(k) Plan

Dining Discounts

Career Growth

Paid Sick Time

Paid Time Off

EAP

Commuter Benefits

Dependent Care Benefits

Job summary

The One Group is seeking a Restaurant Manager to lead daily front-of-house and back-of-house operations, ensuring smooth service and outstanding guest experiences.

You will recruit, train, and mentor staff, monitor quality, and drive financial performance while upholding brand standards across STK venues.

This role requires energetic leadership in a dynamic dining environment, with a focus on guest satisfaction, team development, and growth opportunities.

Qualifications

• Proven leadership as a Restaurant/General/Hospitality Manager.
• Strong customer service focus and guest experience.
• Extensive food & beverage knowledge; educate staff on menus.
• Familiar with restaurant management software (OpenTable, POS).
• Leadership, communication, and problem-solving skills.
• Experience managing budgets and P&L.

Responsibilities

• Oversee daily front-of-house and back-of-house operations.
• Maintain service excellence and seamless guest experiences.
• Develop and coach team to deliver high performance.
• Monitor vendor relations, sanitation, and safety standards.
• Drive revenue and manage profitability.

Skills

Leadership

Customer Service

Budgeting

Problem Solving

Tools

OpenTable

POS Systems

Avero

Job description

The One Group is seeking a Restaurant Manager to lead daily front-of-house and back-of-house operations, ensuring smooth service and outstanding guest experiences.

You will recruit, train, and mentor staff, monitor quality, and drive financial performance while upholding brand standards across STK venues.

This role requires energetic leadership in a dynamic dining environment, with a focus on guest satisfaction, team development, and growth opportunities.