Restaurant Manager: Lead Dining Experience & Growth

Benihana - Wheeling; Wheeling (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Dining discounts

Onsite meals

Career development

Paid sick time

Job summary

THE ONE GROUP is seeking a Restaurant Manager to oversee daily operations, lead front-of-house and back-of-house teams, and uphold a high-energy dining atmosphere. You will maintain service excellence, ensure guest satisfaction, and manage compliance with sanitation and safety standards while driving financial performance.

Join a dynamic hospitality brand known for growth and guest experiences. This role emphasizes leadership, staff development, and brand consistency across on-site operations.

Qualifications

• Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager.
• Strong customer service background with a focus on guest experience and operational excellence.
• Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients.

Responsibilities

• Oversee daily restaurant operations, including front-of-house and back-of-house management
• Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience
• Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations
• Organize and supervise staff shifts, ensuring optimal floor coverage
• Implement and uphold company policies and hospitality standards
• Recruit, hire, and onboard top talent to build and maintain a high-performance team
• Train and mentor employees in customer service best practices and operational excellence
• Conduct performance appraisals and provide constructive feedback to improve productivity
• Foster team morale and motivation, ensuring a collaborative and high-energy work environment
• Deliver superior service and maximize customer satisfaction
• Handle guest concerns with professionalism and efficiency, ensuring positive resolutions
• Uphold THE ONE GROUP’s brand image and develop initiatives to enhance its local presence
• Promote the brand through word-of-mouth marketing, restaurant events, and local partnerships
• Recommend creative ways to attract new guests, including social media engagement and promotions
• Monitor restaurant revenue and expenses, ensuring profitability and cost control
• Identify areas to optimize sales, reduce waste, and improve overall financial performance
• Work with leadership to develop marketing and promotional strategies to increase guest traffic
• Create detailed reports on weekly, monthly, and annual revenues and expenses
• Maintain oversight of inventory and ensure effective purchasing strategies

Skills

Leadership

Customer service

F&B knowledge

OpenTable

Tools

OpenTable

Avero

POS systems

Job description

THE ONE GROUP is seeking a Restaurant Manager to oversee daily operations, lead front-of-house and back-of-house teams, and uphold a high-energy dining atmosphere. You will maintain service excellence, ensure guest satisfaction, and manage compliance with sanitation and safety standards while driving financial performance.

Join a dynamic hospitality brand known for growth and guest experiences. This role emphasizes leadership, staff development, and brand consistency across on-site operations.