Restaurant Operations Lead - Guest Experience & Growth
Kona Gril
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Benefits offered by this job
Job summary
THE ONE GROUP is seeking a Restaurant Manager to oversee daily operations, lead a dynamic team, and deliver a memorable guest experience. You will manage front-of-house and back-of-house activities, ensuring service excellence, staff development, and adherence to brand standards.
Responsibilities include driving guest satisfaction, optimizing operations, and maintaining financial performance while upholding THE ONE GROUP's bold dining concepts.
Qualifications
- Proven leadership experience in restaurant management or hospitality leadership.
- Strong focus on guest experience and service excellence.
- Solid knowledge of food & beverage offerings and ingredients.
Responsibilities
- Oversee daily front-of-house and back-of-house operations to ensure smooth service.
- Lead staff scheduling, training, and development for a high-performance team.
- Maintain service standards, quality control, and sanitation/safety compliance.
- Manage guest concerns and resolve issues to uphold brand reputation.
- Develop and implement strategies to increase guest traffic and revenue.
Skills
Tools
Job description
THE ONE GROUP is seeking a Restaurant Manager to oversee daily operations, lead a dynamic team, and deliver a memorable guest experience. You will manage front-of-house and back-of-house activities, ensuring service excellence, staff development, and adherence to brand standards.
Responsibilities include driving guest satisfaction, optimizing operations, and maintaining financial performance while upholding THE ONE GROUP's bold dining concepts.
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