Restaurant Ops Leader: Drive KPIs & Guest Experience

The Press Club Grill; Greer (SC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Employee discount

Opportunities for advancement

Job summary

The Press Club Grill seeks an Assistant General Manager to oversee daily restaurant operations at our Greer, SC location. You will drive KPI achievement, sales and profitability through policy enforcement and best practices, while leading a team to deliver exceptional guest experiences.

You will supervise hiring, training, coaching, and performance feedback, manage inventory and vendor relations, ensure compliance and safety, and foster a high-energy, guest-centric environment that supports

Qualifications

• Proven leadership with ability to supervise and train staff
• Strong attention to detail and KPI-driven
• Experience managing inventory and vendor relations

Responsibilities

• Oversee inventory management, purchasing and receiving
• Vendor management
• Lead with appropriate leadership style for various situations
• Meet KPIs and guest satisfaction goals
• Ensure knowledge and enforcement of company regulations and standards
• Prepare action plans to address issues and drive store profitability
• Educate and train team members to achieve success
• Provide timely performance feedback and coaching
• Maintain compliance with cash handling and reporting procedures
• Recruit, hire, schedule and retain restaurant staff
• Drive guest satisfaction and handle escalations
• Create opportunities within the local community to grow the business
• Ensure cleanliness, safety and smooth shift operations
• Work flexible and long hours including weekends and holidays

Skills

Leadership

Inventory management

Staff development

Customer service

KPI driven

Job description

The Press Club Grill seeks an Assistant General Manager to oversee daily restaurant operations at our Greer, SC location. You will drive KPI achievement, sales and profitability through policy enforcement and best practices, while leading a team to deliver exceptional guest experiences.

You will supervise hiring, training, coaching, and performance feedback, manage inventory and vendor relations, ensure compliance and safety, and foster a high-energy, guest-centric environment that supports