Restaurant Ops Leader & Brand Training Coach

Baskin-Robbins; Cypress (TX); On-site; USD 1 - 2; Full time

Job summary

Baskin-Robbins in Cypress, Texas is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team in daily operations. You will perform duties in the manager’s absence, lead team meetings, and help drive guest experiences and profitability.

Responsibilities include overseeing Brand Training, scheduling, and staff development while maintaining brand standards and safe food handling practices.

Qualifications

• Basic computer skills are required.
• Fluent in spoken and written English.
• Basic math and financial management knowledge.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Assist Restaurant Manager, Shift leaders and Team in daily operations.
• Lead team meetings and coordinate with Restaurant Manager.
• Oversee Brand Training programs, scheduling and staff certification.
• Ensure brand standards, recipes and systems are followed.
• Create a guest-focused culture and drive guest satisfaction.

Skills

Basic computer skills

Fluent in English

Basic math

Financial management

Leadership experience

Job description

Baskin-Robbins in Cypress, Texas is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team in daily operations. You will perform duties in the manager’s absence, lead team meetings, and help drive guest experiences and profitability.

Responsibilities include overseeing Brand Training, scheduling, and staff development while maintaining brand standards and safe food handling practices.