Restaurant Leader: Guest Experience & Operations

Baskin-Robbins; Katy (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Baskin-Robbins in Katy, Texas is seeking a Restaurant Manager to lead a small team, deliver great guest experiences, and ensure daily operations meet brand standards. You will coach staff, manage schedules, and control costs to support profitability.

As a Restaurant Manager, you’ll partner with the franchisee to maintain safety, quality, and guest satisfaction while driving topline growth and operational excellence across the restaurant.

Qualifications

• Fluent in spoken and written English.
• Basic computer skills.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Lead team meetings and deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed and followed.
• Plan, monitor, and review employee performance and schedule staff to meet guest demand.
• Maintain a safe, clean, and compliant environment per laws and brand standards.

Skills

Fluent English

Basic computer skills

Basic math and financial management

Leadership experience

Education

College Degree preferred

Job description

Baskin-Robbins in Katy, Texas is seeking a Restaurant Manager to lead a small team, deliver great guest experiences, and ensure daily operations meet brand standards. You will coach staff, manage schedules, and control costs to support profitability.

As a Restaurant Manager, you’ll partner with the franchisee to maintain safety, quality, and guest satisfaction while driving topline growth and operational excellence across the restaurant.