Restaurant Ops Leader — Assistant Manager

Applegreen Group; South Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

Applegreen USA is seeking an Assistant General Manager for a Burger King location to act as an operating leader focused on profitability, guest service and people development. The AGM supports the General Manager in coordinating daily operations and supervises Shift Leaders and Crew Members to drive performance.

The role requires strong leadership, P&L understanding, and flexibility to work days, evenings, weekends and holidays in a fast-paced environment.

Qualifications

• Must be at least eighteen (18) years of age.
• Strong understanding of P&L management and drivers of restaurant profitability.
• Intermediate knowledge of Microsoft Office, including Teams, Excel and Outlook.
• Ability to prioritize own and others’ work and time to meet deadlines and objectives.
• Demonstrated leadership skills and understanding of guest service principles.
• Available to work flexible schedule including days, evenings, weekends and holidays to meet the needs of the business.
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.
• Comfortable working in a fast-paced environment.
• Ability to interact in a positive and professional manner with guests and co-workers.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• 1-2 years of previous quick service restaurant experience, experience in management preferred.

Responsibilities

• Maintains inventory.
• Keep operational standards and procedures.
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required.
• Ensures that restaurant follows all cash control and security procedures.
• Interact in a positive and professional manner with guests and co-workers.
• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility.
• Provides coaching and feedback to Shift Leaders and Crew Members to increase the restaurant team’s capabilities and raise restaurant performance.
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Ensures that restaurant upholds operational and brand standards.
• Performs duties of Hourly Shift Leader when necessary

Skills

P&L management

Leadership

Guest service

Time management

Team motivation

Education

High School Diploma or GED

Tools

MS Office (Teams, Excel, Outlook)

Job description

Applegreen USA is seeking an Assistant General Manager for a Burger King location to act as an operating leader focused on profitability, guest service and people development. The AGM supports the General Manager in coordinating daily operations and supervises Shift Leaders and Crew Members to drive performance.

The role requires strong leadership, P&L understanding, and flexibility to work days, evenings, weekends and holidays in a fast-paced environment.