Restaurant Ops Lead — Guest Service & Team Growth

Piccadilly-Restaurant; Atlanta (GA); In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Piccadilly-Restaurant in Atlanta, GA seeks an Associate General Manager to oversee daily restaurant operations and lead a team of hourly staff. You will ensure quality standards, service levels, financial performance, and team development while upholding safety and sanitation policies.

Responsibilities include supervising a shift, scheduling and training team members, and driving guest satisfaction. The role requires strong leadership, communication, and problem-solving skills in a fast-paced

Competenze

• High school education; two years restaurant management or supervisory experience.
• Strong people and communication skills, basic math and financial statement understanding; computer use; guest service focus.

Mansioni

• The management of the restaurant to which he/she is assigned.
• Inspect and maintain standards of restaurant cleanliness and sanitation according to company and health department standards.
• Maintain the company cleaning program throughout the restaurant.
• Responsible for the scheduling, assigning, and follow-up of the cleaning program throughout the restaurant.
• Maintain proper safety and sanitation reporting to corporate office.
• Conduct regular safety meetings with restaurant team.
• Conduct processes and provide recommendations for hiring, firing, and promotion of team members.
• Manage a shift with or without additional management present, exercising discretion regarding staffing levels and food production, etc.
• Set hours of work for team members.
• Assist in inventory management.
• Ensure that employees are aware of and follow applicable safety policies and procedures.

Conoscenze

Restaurant management

Team supervision

Customer service

Formazione

High school diploma

Two years restaurant management experience

Descrizione del lavoro

Piccadilly-Restaurant in Atlanta, GA seeks an Associate General Manager to oversee daily restaurant operations and lead a team of hourly staff. You will ensure quality standards, service levels, financial performance, and team development while upholding safety and sanitation policies.

Responsibilities include supervising a shift, scheduling and training team members, and driving guest satisfaction. The role requires strong leadership, communication, and problem-solving skills in a fast-paced