Restaurant Operations Manager: Lead Guests & Team

Piccadilly-Restaurant; Fayetteville (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Piccadilly Cafeteria is seeking an Associate General Manager to oversee daily restaurant operations and lead a team of hourly staff. The role focuses on maintaining quality and service standards, ensuring financial performance, and developing team members.

The candidate should have strong leadership, excellent guest service, and the ability to solve problems on a daily basis while upholding company policies and procedures.

Qualifications

• High school education required.
• At least two years of restaurant management or supervisory experience.
• Strong people and communication skills, a basic understanding of math and financial statements, and use of computers.
• Strong guest service focus.

Responsibilities

• Manage the restaurant to which the associate general manager is assigned.
• Supervise upwards of a dozen team members per shift.
• Inspect and maintain standards of cleanliness and sanitation per company and health department standards.
• Maintain the company cleaning program throughout the restaurant.
• Schedule, assign, and follow up on the cleaning program and operations.
• Provide safety reporting to corporate office and conduct regular safety meetings.
• Hire, train, coach, and evaluate team members; take disciplinary actions when necessary.
• Manage a shift with regard to staffing, production, and hours of work.
• Assist in inventory management and control operating costs (food, labor, expenses).
• Review financial statements and respond to unfavorable variances.

Skills

People skills

Communication

Leadership

Education

High school education

Job description

Piccadilly Cafeteria is seeking an Associate General Manager to oversee daily restaurant operations and lead a team of hourly staff. The role focuses on maintaining quality and service standards, ensuring financial performance, and developing team members.

The candidate should have strong leadership, excellent guest service, and the ability to solve problems on a daily basis while upholding company policies and procedures.