Restaurant Ops Lead - Guest Experience & Team Coaching

Circle K Stores Inc.; Pittsburgh (Allegheny County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Unlimited tip pooling

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Tuition reimbursement

Employee discount

Meal benefit

Wellness plan

Job summary

Circle K Stores Inc. is seeking a Restaurant Assistant Manager in Pittsburgh to support the Restaurant Manager with daily operations and supervise the team in the RM's absence.

The RAM guides team members, partners with management, and ensures guests leave satisfied while upholding company standards. The role emphasizes guest service, coaching, compliance with health and safety regulations, and accurate cash/inventory control.

Qualifications

• Excellent guest service in a fast environment.
• Coaches and corrects team members and leads shifts.
• Maintains health and safety standards per regulations.
• Possible second interviews for team members and shift leads.

Responsibilities

• Provide outstanding guest service and coach team members.
• Direct shift duties and ensure tasks are completed.
• Maintain cleanliness and housekeeping standards.
• Ensure food safety and brand/health regulations are met.
• Manage cash, sales, and inventory records during shifts.
• Complete end-of-shift paperwork and reports.

Skills

Customer service

Team leadership

Excellent communication

Coaching

Interviews

Job description

Circle K Stores Inc. is seeking a Restaurant Assistant Manager in Pittsburgh to support the Restaurant Manager with daily operations and supervise the team in the RM's absence.

The RAM guides team members, partners with management, and ensures guests leave satisfied while upholding company standards. The role emphasizes guest service, coaching, compliance with health and safety regulations, and accurate cash/inventory control.