Restaurant Ops Lead - Growth, Training & Community

Jobtome; Berkeley (CA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Quarterly performance bonuses

Medical, dental and vision insurance

401(k) plan with company match

Paid time off (3 weeks to start)

Charitable opportunities

Award‑winning online training

Career development opportunities

Job summary

Shake Shack is hiring a Restaurant Manager in Berkeley to lead daily operations, train staff, and maintain high hospitality standards. You will drive guest satisfaction, coach team members, and ensure compliance with sanitation and safety regulations in a fast-paced setting.

The role requires 2–3 years of management experience, strong operations knowledge, and a proven ability to lead with a focus on excellence. Competitive pay and benefits are offered.

Qualifications

• 2–3 years of restaurant management experience in a high-volume, fast-paced setting.
• Working knowledge of restaurant operations, including personnel management, food planning, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Operations knowledge

Leadership coaching

Financial acumen

Food handler cert

Flexible hours

Job description

Shake Shack is hiring a Restaurant Manager in Berkeley to lead daily operations, train staff, and maintain high hospitality standards. You will drive guest satisfaction, coach team members, and ensure compliance with sanitation and safety regulations in a fast-paced setting.

The role requires 2–3 years of management experience, strong operations knowledge, and a proven ability to lead with a focus on excellence. Competitive pay and benefits are offered.