Restaurant Operations Leader - Growth & Guest Experience

Shake Shack; Palo Alto (CA); In loco; USD 39.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary + quarterly bonuses

Medical, dental and vision insurance

401(k) with company match

Paid time off

Training and career development

Descrizione del lavoro

Shake Shack in Palo Alto, CA is seeking a Restaurant Manager to oversee daily operations, ensure top‑notch guest service, and lead a high‑volume team. You will train staff, drive hospitality excellence, and coach for peak performance while promoting the brand in local events and communities.

The role emphasizes leadership, operations knowledge, and a focus on safety and sanitation, with flexibility in hours and strong growth opportunities within a fast‑growing team.

Competenze

• 2–3 years of restaurant management experience in a high-volume setting.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Knowledge of sanitation, health codes, and safety standards.
• Food handler certification is preferred.

Mansioni

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on Shack operations.
• Motivate and manage staff to deliver hospitality at the highest level.
• Lead with coaching and pursuit of excellence.
• Promote the brand in the local community through events and word-of-mouth.
• Ensure sanitation and safety compliance.

Conoscenze

Restaurant management

Leadership

Operations knowledge

Financial acumen

Food handler cert

Descrizione del lavoro

Shake Shack in Palo Alto, CA is seeking a Restaurant Manager to oversee daily operations, ensure top‑notch guest service, and lead a high‑volume team. You will train staff, drive hospitality excellence, and coach for peak performance while promoting the brand in local events and communities.

The role emphasizes leadership, operations knowledge, and a focus on safety and sanitation, with flexibility in hours and strong growth opportunities within a fast‑growing team.