General Manager, Hospitality: Lead, Grow & Profit

Shake Shack; Berkeley (CA); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Corporate discounts for travel, etc.

Medical, Dental, Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Job summary

Shake Shack in Berkeley, CA is hiring a Restaurant General Manager to lead and elevate daily operations with a focus on hospitality and profitability. You will coach team members, manage inventory and safety, and drive sales while upholding brand standards.

The role requires 3+ years in high-volume restaurant leadership, strong P&L capabilities, and a commitment to training staff and maintaining health codes. Flexible hours and community engagement are encouraged.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Restaurant GM experience

Leadership / coaching

P&L responsibilities

Health & safety knowledge

Staff training

Budget management

Hospitality mindset

Job description

Shake Shack in Berkeley, CA is hiring a Restaurant General Manager to lead and elevate daily operations with a focus on hospitality and profitability. You will coach team members, manage inventory and safety, and drive sales while upholding brand standards.

The role requires 3+ years in high-volume restaurant leadership, strong P&L capabilities, and a commitment to training staff and maintaining health codes. Flexible hours and community engagement are encouraged.