Restaurant Ops Lead: Elevate Guest Experience & Profitability

Goddess-and-the-Bake; Chicago (IL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life Insurance

Paid Sick Time

Retirement Savings

Job summary

Goddess and the Bake seeks a Restaurant Manager to assist the General Manager with planning and directing marketing, sales, accounting, and general administration for the Chicago restaurant. You will lead front-of-house operations, supervise staff, control labor costs, ensure guest satisfaction, and help manage catering orders and daily financials to meet budgets and drive profitability.

Responsibilities include staffing, scheduling, training, maintaining facility standards, coordinating with

Qualifications

• Oral and Written Communication Skills
• Customer relations and diplomacy
• Organization and time management
• High School Diploma or Equivalent; prior restaurant mgmt experience required; valid food handlers certification

Responsibilities

• Assist GM with planning and directing restaurant activities including marketing, sales, accounting and admin
• Welcome guests using the 10–4 rule and deliver impeccable guest satisfaction
• Act as Guest Services Coordinator during peak periods and supervise staff
• Manage catering orders, event proposals, delivery, prep lists and client follow-ups
• Control labor costs, minimize waste, and ensure compliance with local labor laws
• Maintain clean, functional facilities and supervise equipment, inventory and vendor invoicing
• Schedule employees based on business needs and sales forecasts; train and motivate staff
• Monitor time entries, payroll, and inventory; coordinate with GM on budget adherence
• Implements restaurant marketing communications to staff and external postings
• Be an exemplary representative of the GAB brand both on and off the job

Skills

Oral Communication Skills

Written Communication Skills

Customer Relations

Diplomacy

Organization

Planning

Project Management

Professionalism

Time Management

Computer Literacy

Keyboard Skills

Scheduling

Inventory Management

Education

High School Diploma or Equivalent

Prior restaurant management experience required

Valid Food Handlers Certification

Job description

Goddess and the Bake seeks a Restaurant Manager to assist the General Manager with planning and directing marketing, sales, accounting, and general administration for the Chicago restaurant. You will lead front-of-house operations, supervise staff, control labor costs, ensure guest satisfaction, and help manage catering orders and daily financials to meet budgets and drive profitability.

Responsibilities include staffing, scheduling, training, maintaining facility standards, coordinating with