Restaurant GM: Lead Growth, Service & Profitability

Goddess-and-the-Bake; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Goddess-and-the-Bake in Chicago seeks an experienced restaurant leader to plan, direct, and optimize operations, drive sales, and build a high-performing team.

You will manage budgets, payroll, inventory, guest satisfaction, and cross-functional coordination to achieve company objectives. The role requires strong people skills, food safety, and P&L awareness, with a proactive approach to marketing and cost control.

Qualifications

• Oral and written communication skills.

Responsibilities

• Knows the GAB mission statement and can execute
• Welcomes guests using the 10-4 rule
• Adheres to a budget and plans for the restaurant including sales goals, profit projections, capital requirements and staff requirements
• Acts as the Guest Services Coordinator during peak volume periods and assigns others as needed
• Generate a profit through controlling food, labor and operating costs and driving sales
• Completes regular inventory counts according to the company standard
• Reviews the general business climate for the restaurant and adjusts staff and inventories, as needed
• Accurately prepare payroll for review
• Manages all personnel files in accordance with local and federal laws
• Schedules employees based on business needs and budget
• Hires, terminates, cultivates, and disciplines employees, including the proper handling of all documentation
• Ensures financial reporting is consistent with restaurant standards and produced monthly
• Operates in an environmentally conscious manner minimizing the use of disposables when possible
• Promotes restaurant marketing programs
• Manages accurate online hours of operation for all platforms.
• Maintains a posted employee schedule in accordance with local and federal laws
• Maintains the facilities of the restaurant to produce high quality food at the lowest possible cost.
• Ensures customers are serviced at the highest level of satisfaction through quality food, courteous employees and quick response to needs
• Adheres to general preventative maintenance requirements.
• Reports necessary repairs for the facility and provides follow-through to ensure repairs are completed.
• Develops and maintains an effective restaurant through hiring, training, compensation, motivation, termination and review of all staff
• Administrates annual reviews of all employees that meet the requirements
• Develops and maintains a program for sound employee relations with staff at all levels of the organization
• Provides guidance and direction to employees to assist in their professional development
• Creates areas of responsibility for each member of the leadership team
• Ensures all catering is executed according to the company standard
• Provides follow up email communication with all catering customers and maintains a positive working relationship
• Other duties may be assigned

Skills

Oral and written communication

HR Fundamentals

Keyboard Skills

Loss Prevention

Customer Relations

Computer Literacy

P&L Analysis

Diplomacy

Professionalism

Planning & Scheduling

Project Management

Time Management

Inventory Management

Restaurant Management Experience

Education

High School Diploma or Equivalent

Valid Food Handlers Certification

Job description

Goddess-and-the-Bake in Chicago seeks an experienced restaurant leader to plan, direct, and optimize operations, drive sales, and build a high-performing team.

You will manage budgets, payroll, inventory, guest satisfaction, and cross-functional coordination to achieve company objectives. The role requires strong people skills, food safety, and P&L awareness, with a proactive approach to marketing and cost control.