Restaurant Supervisor

Goddess and the Baker; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Goddess and the Baker seeks a capable restaurant supervisor to oversee daily operations and drive outstanding guest service. You will supervise staff, ensure timely service, and uphold brand standards across FOH functions.

Role requires coordinating with management, managing labor costs, and maintaining a clean, efficient dining area. High school diploma and food handler certification are required.

Qualifications

• High school diploma or equivalent required.
• Strong oral and written communication.
• Customer relations and diplomacy.
• Excellent organizational and professional skills.
• Keyboard skills and basic computer literacy.
• Leadership experience in a customer service role is preferred but not required.
• Valid Food Handler certification required.

Responsibilities

• Knows the Goddess and the Baker mission and can execute.
• Welcomes guests using the 10-4 rule.
• Deliver impeccable guest satisfaction as priority.
• Acts as the Guest Services Coordinator during peak periods and assigns others, as needed.
• Executes 100% table touches, meeting new guests and cultivating regulars to impact financial results.
• Monitors daily sales against goals to meet annual forecast.
• Able to perform all FOH duties.
• Manages labor costs within local labor laws.
• Maintains a clean and functional restaurant environment.
• Assists with catering orders.
• Trains new hires (excluding barista area and bakery when applicable).
• Assists with inventory counts for all paper goods, food, beverages, and other items.
• Reviews nightly time entries for payroll accuracy.
• Records intracompany exchanges and related invoicing.
• Maintains the facility by supervising checklists adherence.
• Ensures guest satisfaction per company guidelines.
• Monitors quality control of food/beverage production and plating.
• Performs opening and closing duties per standards.
• Represents the Goddess and the Baker brand on/off the job.
• Notifies AGM/GM of maintenance needs.

Skills

Oral and Written Communication Skills

Customer Relations

Diplomacy

Organization

Professionalism

Keyboard Skills

Computer Literacy

Leadership experience

Education

High School Diploma or Equivalent

Valid Food Handlers Certification

Job description

Job Highlights

Identified by HiringToday AI from the original job post

• Date Posted:Oct 16, 2026
• Posting Expires:Nov 20, 2026
• Location:chicago , IL
• Hours:Not listed
• Experience:None listed
• Education:High school diploma

Summary

Supervises restaurant operations and employee performance to ensure the best possible customer service is delivered to our guests. Responsible for performing all functions relating to the effective operation of the restaurant and perform duties of management in his/her absence

Essential Duties And Responsibilities

• Knows the GAB mission statement and can execute
• Welcomes guests using the 10-4 rule
• Deliver impeccable guest satisfaction by making it your number one priority
• Acts as the Guest Services Coordinator during peak volume periods and assigns others, as needed
• Executes 100% table touches, meeting new guests and cultivating regulars to have a positive impact on the financial results of the restaurant
• Monitors performance against daily sales goals to achieve annual forecast
• Able to perform all FOH duties
• Comprehends labor cost and makes cuts in accordance with local labor laws
• Maintain a clean and operationally functional restaurant which includes; floors, mats, restrooms, trash receptacles, coffee station & equipment, tables & chairs, specials board, office equipment, doors and windows
• Assists with the preparation and execution of catering orders
• Acts as designated trainer for new hire employees excluding the barista area and bakery when applicable
• Assists with inventory counts for all paper goods, food, beverages and other retail items.
• Reviews nightly time entries to ensure time report accuracy for payroll.
• Records intracompany exchanges and generates related invoicing.
• Maintains the facility by supervising adherence and completion of departmental checklists
• Ensures complete Guest Satisfaction based on company guidelines
• Manages quality control by monitoring all food/beverage production and plating
• Performs all opening and closing duties in accordance with company standards
• Be an exemplary model for the Goddess and the Baker brand, both on and off the job
• Notifies AGM and/or GM of any needed maintenance and repair to the facility
• Other duties may be assigned

Required Skills And Education

• Oral and Written Communication Skills
• Customer Relations
• Diplomacy
• Organization
• Professionalism
• Keyboard Skills
• Computer Literacy
• High School Diploma or Equivalent
• Prior leadership experience in a customer service role is preferred, but not required
• Valid Food Handlers Certification