Restaurant Ops Lead: Coaching, Growth & Community Impact

Shake Shack Enterprises, LLC; Holly Springs (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay bonuses

Meal discounts

Corporate discounts

Health and life insurance

401k with match

Paid time off

Parental leave

Employee assistance program

Commuter benefits

Flexible spending accounts

Development opportunities

Job summary

Shake Shack Enterprises, LLC in the United States is seeking a Restaurant Manager to lead daily operations, ensure superior service, and mentor a high-performing team in a fast-paced environment.

You will develop plans to promote the brand locally, uphold sanitation standards, and coach staff to deliver hospitality excellence while aligning with Shake Shack's mission of Stand For Something Good in every activity.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership & coaching

Restaurant operations knowledge

People management

Financial acumen

Flexibility

Job description

Shake Shack Enterprises, LLC in the United States is seeking a Restaurant Manager to lead daily operations, ensure superior service, and mentor a high-performing team in a fast-paced environment.

You will develop plans to promote the brand locally, uphold sanitation standards, and coach staff to deliver hospitality excellence while aligning with Shake Shack's mission of Stand For Something Good in every activity.