Hospitality Leader: Grow Teams, Impact Communities

Shake Shack; Braintree (MA); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay & bonuses

Meal discounts

Insurance: medical, dental, vision

401k with company match

Paid time off

Parental leave

Commuter benefits

FSA & DCA benefits

Career growth

Job summary

Shake Shack Enterprises, LLC in the United States is seeking a Restaurant Manager to oversee daily operations and lead a high‑volume team to deliver exceptional guest experiences.

You will train staff, coach for excellence, and implement brand promotion plans while ensuring sanitation and safety standards are met. The role offers competitive pay and growth opportunities within a supportive Shack Fam culture.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant operations

Team leadership

Staff training

Financial understanding

Food safety

Flexible hours

Job description

Shake Shack Enterprises, LLC in the United States is seeking a Restaurant Manager to oversee daily operations and lead a high‑volume team to deliver exceptional guest experiences.

You will train staff, coach for excellence, and implement brand promotion plans while ensuring sanitation and safety standards are met. The role offers competitive pay and growth opportunities within a supportive Shack Fam culture.