Restaurant Leader: Coach Teams, Elevate Guest Experience

Shake Shack Enterprises, LLC; Tucson (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

401k Plan with Company Match

Paid Time Off

Parental Leave

Insurance (Medical, Dental, Vision)

Pre-Tax Benefits

Development Opportunities

Job summary

Shake Shack Enterprises, LLC is seeking a Restaurant Manager to lead daily operations, ensuring exceptional service and guest satisfaction. You will train and motivate staff, uphold hospitality standards, and drive excellence in a fast-paced environment.

Join a brand known for its community involvement and strong culture. You will promote the Shake Shack experience, oversee safety compliance, and contribute to ongoing growth and operations.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant Management

Team Leadership

Guest Service

Operational Planning

Food Safety Knowledge

Education

High School Diploma or equivalent

Tools

POS Systems

Job description

Shake Shack Enterprises, LLC is seeking a Restaurant Manager to lead daily operations, ensuring exceptional service and guest satisfaction. You will train and motivate staff, uphold hospitality standards, and drive excellence in a fast-paced environment.

Join a brand known for its community involvement and strong culture. You will promote the Shake Shack experience, oversee safety compliance, and contribute to ongoing growth and operations.