Restaurant Operations & People Leader

shakeshack; Tualatin (OR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care …

Job summary

Shake Shack is seeking a Restaurant Manager to oversee daily operations, maintain high guest satisfaction, and lead a team in a fast-paced environment in Oregon. You will train staff, coach for excellence, and promote the brand through local events while ensuring sanitation and safety compliance.

Ideal candidates have 2-3 years of management experience, strong operations knowledge, and a customer-focused mindset. Flexible hours and a willingness to lead initiative are expected.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership & coaching

Operations knowledge

Customer service

Financial understanding

Job description

Shake Shack is seeking a Restaurant Manager to oversee daily operations, maintain high guest satisfaction, and lead a team in a fast-paced environment in Oregon. You will train staff, coach for excellence, and promote the brand through local events while ensuring sanitation and safety compliance.

Ideal candidates have 2-3 years of management experience, strong operations knowledge, and a customer-focused mindset. Flexible hours and a willingness to lead initiative are expected.