Restaurant Operations Leader — Guest Experience & Growth

Shake Shack; Tigard (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Corporate discounts

Medical insurance

Dental insurance

Vision insurance

401k match

Paid time off

Parental leave

Employee assistance

Commuter benefits

Flexible spending

Career development

Job summary

Shake Shack in Tigard, OR is looking for a Restaurant Manager to oversee daily operations, ensure superior service, train team members, and motivate staff to deliver outstanding hospitality.

You will lead coaching, drive excellence, promote the brand locally, manage sanitation and safety, and contribute to community events while aligning with Shake Shack's mission to Stand For Something Good.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Coaching

Financial literacy

Job description

Shake Shack in Tigard, OR is looking for a Restaurant Manager to oversee daily operations, ensure superior service, train team members, and motivate staff to deliver outstanding hospitality.

You will lead coaching, drive excellence, promote the brand locally, manage sanitation and safety, and contribute to community events while aligning with Shake Shack's mission to Stand For Something Good.