People-First Restaurant Manager | Lead, Train & Grow Teams

Shake Shack; Portland (OR); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Weekly pay and performance bonuses

Meal discounts

Exclusive corporate discounts for many

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability Ins

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Access to Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Eligibility criteria applies

Job summary

Shake Shack in Portland, OR is seeking an experienced Restaurant Manager to lead daily operations, ensure guest satisfaction, and coach a fast-paced team. You’ll oversee service standards, training, scheduling, and compliance with sanitation and safety regulations while promoting the brand in the local community.

A proven track record in high-volume hospitality and strong financial acumen are required. Join a values-driven team focused on delivering exceptional guest experiences and growth

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant leadership

Team coaching

Operations management

Budgeting/financial acumen

Food safety knowledge

Tools

POS systems

Job description

Shake Shack in Portland, OR is seeking an experienced Restaurant Manager to lead daily operations, ensure guest satisfaction, and coach a fast-paced team. You’ll oversee service standards, training, scheduling, and compliance with sanitation and safety regulations while promoting the brand in the local community.

A proven track record in high-volume hospitality and strong financial acumen are required. Join a values-driven team focused on delivering exceptional guest experiences and growth