Restaurant Operations Leader

High 5 Hospitality; Rehoboth Beach (DE); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Discounted meals

Tuition reimbursement

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid Time Off

Values-based leadership

Job summary

High 5 Hospitality is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and drive profitability across our growing group of brands. You will supervise staff, manage service flow, and uphold quality and safety standards in a fast-paced setting.

The role requires strong leadership, financial acumen, and a commitment to excellent customer experiences. This position offers competitive pay, benefits, and opportunities for growth within the company.

Qualifications

• 3-5 years of experience in the restaurant industry.
• Must possess proper food handlers and alcohol dispensing certifications.
• Valid driver’s license.
• Satisfactory criminal history.
• General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• Must be able to read and comprehend written materials, write in grammatically correct sentences, and perform basic to intermediate mathematical computations.

Responsibilities

• Oversee Daily Operations: Supervise all restaurant activities to ensure smooth operation, including managing staff, coordinating kitchen and dining service, and monitoring guest satisfaction.
• Customer Service: Ensure that all guests have a positive dining experience by addressing their needs, resolving complaints, and ensuring high standards of service.
• Staff Management: Hire, train, schedule, and supervise restaurant staff, including servers, chefs, kitchen staff, and cleaning personnel. Foster a positive work environment and motivate the team to meet performance standards.
• Inventory and Budget Management: Oversee inventory levels, manage ordering and stock control, and ensure cost control measures are followed. Maintain a balanced budget for food, labor, and operational expenses.
• Compliance and Safety: Ensure that the restaurant adheres to all health, safety, and sanitation regulations, including food handling, kitchen cleanliness, and employee safety. Maintain necessary licenses (e.g., liquor license, food safety certifications).
• Quality Control: Monitor food quality and presentation, ensuring consistency and adherence to restaurant standards. Ensure that portion sizes and preparation times are maintained.
• Financial Management: Oversee revenue generation, analyze sales data, and create strategies to meet financial goals. Manage cash flow, report on daily, weekly, and monthly financial performance.
• Marketing and Promotion: Collaborate with marketing teams to create and implement promotional strategies, seasonal specials, and customer loyalty programs.

Skills

Leadership

Communication

Customer service

Organizational skills

Financial acumen

Time management

Problem solving

Education

Food handler certification

Alcohol dispensing certification

Valid driver’s license

Criminal history satisfactory

Labor laws/health codes knowledge

Math/computational ability

Job description

High 5 Hospitality is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and drive profitability across our growing group of brands. You will supervise staff, manage service flow, and uphold quality and safety standards in a fast-paced setting.

The role requires strong leadership, financial acumen, and a commitment to excellent customer experiences. This position offers competitive pay, benefits, and opportunities for growth within the company.