Restaurant Operations Leader: Profit & Guest Experience

The Oak Room - Georgetown; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Job summary

Ten Five Hospitality seeks a Director of Operations – Restaurants to oversee all restaurant operations, drive guest satisfaction, and ensure profitable performance across venues.

You will lead front‑of‑house and back‑of‑house teams, manage budgets, and partner with culinary leadership to maintain high standards of service, safety, and cleanliness while supporting staff development and retention.

Qualifications

• Minimum five years’ general management experience in hospitality/nightlife.
• Proven ability to lead diverse teams and drive operational excellence.
• Strong written and verbal communication skills.
• Experience managing P&L and budget adherence.
• Ability to work evenings, weekends and holidays as required.

Responsibilities

• Plan and direct administration and planning functions of the Food & Beverage department.
• Oversee front-of-house operations to ensure quality, safety and profitability.
• Maintain venue P&L and meet budget objectives with the Executive Chef and GM.
• Develop training programs and ensure policy compliance across venues.
• Interview, hire and coach front-of-house managers for professional growth.

Skills

GM experience

Hospitality leadership

People management

Strong communication

Job description

Ten Five Hospitality seeks a Director of Operations – Restaurants to oversee all restaurant operations, drive guest satisfaction, and ensure profitable performance across venues.

You will lead front‑of‑house and back‑of‑house teams, manage budgets, and partner with culinary leadership to maintain high standards of service, safety, and cleanliness while supporting staff development and retention.