Restaurant Operations Leader: Assistant General Manager

Piccadilly-Restaurant; College Park (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

Piccadilly is seeking an Associate General Manager in College Park, GA to oversee daily restaurant operations, supervise a dozen team members, and ensure quality, service, and financial performance. The role requires strong people skills, leadership, and a focus on guest satisfaction.

The position emphasizes safety compliance, hiring decisions, and effective cost control, with responsibilities spanning scheduling, training, and performance management.

Qualifications

• High school education required.
• At least two (2) years of restaurant management or supervisory experience.
• Requires strong people and communication skills, a basic understanding of math and financial statements, use of computers, and a strong guest service focus.

Responsibilities

• The management of the restaurant to which he/she is assigned.
• Manage / Supervise upwards of a dozen team members throughout the shift.
• Inspect and maintain standards of restaurant cleanliness and sanitation according to company and health department standards.
• Maintain the company cleaning program throughout the restaurant.
• Responsible for the scheduling, assigning, and follow-up of the cleaning program throughout the restaurant.
• Maintain proper safety and sanitation reporting to corporate office.
• Conduct regular safety meetings with restaurant team.
• Conduct processes and provide recommendations for hiring, firing, and promotion of team members.
• Manage a shift with or without additional management present, exercising discretion regarding staffing levels and food production, etc.
• Set hours of work for team members.
• Assist in inventory management.
• Ensure that employees are aware of and follow applicable safety policies and procedures.
• Focus on providing excellent team member and guest service experiences.
• Train, coach, and develop hourly team members regarding guest service, cleanliness and sanitation, and company policies and procedures.
• Conduct team member performance appraisals, counseling sessions, disciplinary actions, and where necessary terminate unsatisfactory performers.
• Maintain the safety, security, and set company standards for the facility, food, and team members throughout the shift.
• Establish, implement, and supervise operating procedures consistent with company standards.
• Accurately complete administrative duties including the handling of company funds, time and attendance, payroll, accounts payable, and accounts receivable daily.
• Manage operating costs, i.e., food, labor, and all expenses.
• Review financial statements, responding quickly to areas that are unfavorable.
• Comply with all Company policies, procedures, and standards.

Skills

People skills

Communication skills

Guest service focus

Education

High school education

Job description

Piccadilly is seeking an Associate General Manager in College Park, GA to oversee daily restaurant operations, supervise a dozen team members, and ensure quality, service, and financial performance. The role requires strong people skills, leadership, and a focus on guest satisfaction.

The position emphasizes safety compliance, hiring decisions, and effective cost control, with responsibilities spanning scheduling, training, and performance management.