Restaurant Operations Manager - High-Volume & Growth

Shake Shack; Cummaquid (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for many

Medical, Dental, and Vision Insurance*

Employer Paid Life and Disability Ins*

401k Plan with Company Match*

Paid Time Off*

Paid Parental Leave*

Access to Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care 0

Development and Growth Opportunities

Job summary

Shake Shack is seeking a Restaurant Manager to oversee daily operations in Cummaquid, MA. You will lead and train team members to deliver exceptional hospitality and guest satisfaction, while ensuring brand standards and safety compliance.

The role emphasizes coaching, financial awareness, and community-brand promotion, with the opportunity to grow within a fast-paced, equity-driven hospitality team.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Team leadership

Guest service

Coaching

Operations knowledge

Job description

Shake Shack is seeking a Restaurant Manager to oversee daily operations in Cummaquid, MA. You will lead and train team members to deliver exceptional hospitality and guest satisfaction, while ensuring brand standards and safety compliance.

The role emphasizes coaching, financial awareness, and community-brand promotion, with the opportunity to grow within a fast-paced, equity-driven hospitality team.