Restaurant Operations Manager – Guest Experience

Omni Hotels & Resorts

Orlando (FL)

On-site

USD 42,000 - 54,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Omni Hotels & Resorts in Orlando, FL seeks an experienced Food & Beverage Supervisor to oversee shift operations and staff performance, ensuring service remains prompt, courteous, and compliant with Omni standards. The role emphasizes supervision, guest satisfaction, and cost control across dining services.

The position requires 2 years of F&B supervisory experience, strong customer service, and familiarity with liquor laws.

Qualifications

2 years of experience in Food & Beverage supervision or management preferred.
Ability to manage deadlines.
Understanding of F&B financials including cost and par controls is preferred.
General knowledge of Microsoft Word, Excel, and PowerPoint.
Strong attention to detail and customer service skills.
Food Handler and TIPS certified.
Flexible schedule including weekends and holidays.

Responsibilities

Responsible for assigned shift, assisting in overall management.
Supervise and coordinate assigned shift.
Assist in overall supervision of the department as outlined in manager's job description.
Check staff punctuality.
Complete environmental checklist for dining room.
Spot check liquor pars.
Order daily supplies.
Maintain condition of dining room.
Forecast weekly and monthly.
Complete weekly payroll.
Participate in interviewing new employees.
Prepare maintenance requests and follow-ups.
Cost control and monitor labor costs.
Monitor bar controls and liquor usage.
Ensure guest satisfaction and handle complaints.