Food & Beverage Supervisor: Guest Service Leader

Omni Hotels & Resorts; ChampionsGate (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Omni Orlando Resort at ChampionsGate is seeking a dedicated supervisor to lead dining/service teams on site. You will supervise shifts, mentor staff, and ensure high standards of guest service in a dynamic, guest-focused environment.

You will need at least 1 year of supervisory experience, strong communication, and the ability to handle busy conditions while maintaining Omni’s standards. This role requires consistent attendance and professional appearance.

Qualifications

• Minimum 1 year supervisor experience.
• Excellent communication and guest service skills.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Convey information and ideas clearly to staff and guests.
• Supervise and coordinate assigned shifts.
• Assist in overall supervision of the department as outlined in manager's job description.
• Monitor guest satisfaction and address feedback promptly.
• Maintain regular attendance and professional appearance per Omni standards.

Skills

Leadership

Communication

Tools

Kronos WFC

Open Table

Synergy

Epitome

Job description

Omni Orlando Resort at ChampionsGate is seeking a dedicated supervisor to lead dining/service teams on site. You will supervise shifts, mentor staff, and ensure high standards of guest service in a dynamic, guest-focused environment.

You will need at least 1 year of supervisory experience, strong communication, and the ability to handle busy conditions while maintaining Omni’s standards. This role requires consistent attendance and professional appearance.