Restaurant Operations Manager - Guest Experience

Freddy's Frozen Custard and Steakburgers; Bakersfield (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Freddy's Frozen Custard and Steakburgers in Bakersfield, CA is seeking a Restaurant Manager to direct daily operations, lead a high-energy team, and ensure outstanding guest service. You will oversee service standards, manage scheduling and training, control costs, and maintain food safety and sanitation while delivering a great guest experience.

The role emphasizes balance, efficiency, and continuous improvement in a fast casual setting.

Qualifications

• Experience in hospitality management and guest service environments.
• Strong leadership, scheduling, and team coaching skills.
• Knowledge of food safety and sanitation practices.
• Willingness to lift up to 35 lbs as needed.

Responsibilities

• Direct and lead casual quick service restaurant staff to meet service standards.
• Recruit, hire, train, and develop team members; manage scheduling and coaching.
• Oversee operations, budgeting, and inventory to drive financial performance.
• Open and close shifts, ensure cleanliness, safety, and equipment readiness.
• Address customer concerns and maintain high customer satisfaction.
• Ensure compliance with food safety and sanitation policies and brand standards.

Skills

Guest Service

Sense of urgency

Verbal Communication

Food Sanitation

Professional approach

Cost Accounting

Inventory Management

Decision Making

Process Improvement

Strategic Planning

Quality Focus

Lift 35lbs

Job description

Freddy's Frozen Custard and Steakburgers in Bakersfield, CA is seeking a Restaurant Manager to direct daily operations, lead a high-energy team, and ensure outstanding guest service. You will oversee service standards, manage scheduling and training, control costs, and maintain food safety and sanitation while delivering a great guest experience.

The role emphasizes balance, efficiency, and continuous improvement in a fast casual setting.