Restaurant Operations Manager

Pancheros Mexican Grill; Waterloo (IA); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Pancheros Mexican Grill in Waterloo, IA seeks a hands-on General Manager to oversee daily operations, uphold brand standards, and drive exceptional guest experiences.

You will lead a small team, optimize scheduling and labor, monitor food safety, manage inventory, and resolve customer concerns while ensuring fiscal accountability. This role demands strong communication, a proactive training mindset, and community engagement commitment.

Qualifications

• Customer-facing skills in a fast-paced environment.
• Strong leadership and supervisory abilities.
• Self-motivated with minimal supervision.

Responsibilities

• Supervise daily restaurant operations and staff.
• Ensure customer satisfaction, service speed, and food quality.
• Maintain safety, sanitation, and policy compliance.
• Manage scheduling, labor costs, and inventory.
• Handle customer complaints and resolve issues.
• Oversee cash handling and financial accountability.

Skills

Leadership

Customer service

Staff supervision

Job description

Pancheros Mexican Grill in Waterloo, IA seeks a hands-on General Manager to oversee daily operations, uphold brand standards, and drive exceptional guest experiences.

You will lead a small team, optimize scheduling and labor, monitor food safety, manage inventory, and resolve customer concerns while ensuring fiscal accountability. This role demands strong communication, a proactive training mindset, and community engagement commitment.