Restaurant Operations Leader | Growth & Guest Experience

Pancheros Mexican Grill; Grimes (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Pancheros Mexican Grill in Grimes, IA, seeks a Restaurant Manager to directly supervise operations, ensure adherence to company standards, and drive customer satisfaction, food safety, and financial accountability.

You will hire, train, and evaluate staff, monitor labor and inventory, supervise 3–10 employees per shift, and market the brand locally while maintaining a professional appearance and strong English communication.

Qualifications

• Ability to work with customers in a fast paced environment.
• Ability to positively lead and supervise others.
• Ability to achieve company objectives with a minimum of daily supervision.

Responsibilities

• Directly supervises the operations of a specific restaurant ensuring compliance with company standards in all areas of operation including customer satisfaction, speed of service, food production & preparation, safety and sanitation policies and procedures, hiring, training, supervising and evaluation of all restaurant personnel, restaurant maintenance & repair, and financial accountability of the operation.
• Supervises a staff of 3 to 10 employees each shift. Assigns tasks and monitors completion in a timely manner.
• Monitors quality of prep and menu items to ensure compliance with established standards.
• Monitors safety and sanitation practices and ensures compliance with established standards.
• Takes the lead in exhibiting friendly, helpful customer service for all employees to follow.
• Monitors customer traffic and makes adjustments to decrease waiting times as needed.
• Ensures proper portion controls are in place and being utilized by all employees.
• Ensures customers are charged for menu items and extras.
• Maintains appropriate levels of food and supplies to ensure freshness and speed of service.
• Inspects food storage units to ensure proper temperatures, labeling and dating.
• Oversees cleaning and maintenance of prep areas, dining room, restrooms and beverage areas to exceed sanitation standards.
• Markets restaurant within the neighborhood and community to increase brand awareness.
• Completes daily, weekly and monthly paperwork and reports as required by owner and franchisor.

Job description

Pancheros Mexican Grill in Grimes, IA, seeks a Restaurant Manager to directly supervise operations, ensure adherence to company standards, and drive customer satisfaction, food safety, and financial accountability.

You will hire, train, and evaluate staff, monitor labor and inventory, supervise 3–10 employees per shift, and market the brand locally while maintaining a professional appearance and strong English communication.