Restaurant Operations Leader | People & Guest Experience

Shake Shack; Chicago (IL); On-site; USD 53,227 - 65,603; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Corporate discounts for travel and wellness

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre‑Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care Accounts

Development and Growth Opportunities

Job summary

Shake Shack in Chicago, Illinois, is seeking a Restaurant Manager who will oversee daily operations, deliver high guest satisfaction, and train the team for excellence. The ideal candidate will have 2-3 years of restaurant management experience, a strong understanding of operations, and exhibit leadership skills. We offer competitive pay ranging from $53,227.20 to $65,603.20, along with comprehensive benefits including health insurance, a 401k plan, and paid time off.

Qualifications

• 2-3 years of Restaurant Management experience in a high‑volume environment.
• Working knowledge of operations, personnel management, and health codes.
• Must exhibit leadership aptitude and financial understanding.

Responsibilities

• Manage daily restaurant operations for superior service.
• Train team members on Shack operations.
• Motivate team members to provide high hospitality levels.
• Focus on coaching for excellence.
• Implement brand promotion plans in the community.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant Management experience

Knowledge of restaurant operations

Leadership and coaching

Financial management understanding

Food handler certification

Job description

Shake Shack in Chicago, Illinois, is seeking a Restaurant Manager who will oversee daily operations, deliver high guest satisfaction, and train the team for excellence. The ideal candidate will have 2-3 years of restaurant management experience, a strong understanding of operations, and exhibit leadership skills. We offer competitive pay ranging from $53,227.20 to $65,603.20, along with comprehensive benefits including health insurance, a 401k plan, and paid time off.