Hospitality GM: Lead Teams & Drive Growth

Shake Shack; Chicago (IL); On-site; USD 60,000 - 77,000; Full time

Benefits offered by this job

Weekly Pay

Performance Bonus

Meal Discounts

Corporate Discounts

Health Insurance

Dental Insurance

Vision Insurance

401k Match

Paid Time Off

Parental Leave

Employee Assistance

Commuter Benefits

Flexible Spending

Growth Opportunities

Job summary

Shake Shack in Chicago is seeking a Restaurant General Manager to lead day-to-day operations, coach staff, and drive profitability. You will manage payroll, scheduling, and compliance while upholding hospitality excellence across the restaurant.

You will oversee local initiatives, enforce health codes, and train teams to maintain Shake Shack standards. This role offers growth opportunities and comprehensive benefits.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of the Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through word-of-mouth and restaurant events.

Skills

General Management

P&L

Leadership

Hospitality

Operations Knowledge

Food Safety

Training

Flexible Hours

Job description

Shake Shack in Chicago is seeking a Restaurant General Manager to lead day-to-day operations, coach staff, and drive profitability. You will manage payroll, scheduling, and compliance while upholding hospitality excellence across the restaurant.

You will oversee local initiatives, enforce health codes, and train teams to maintain Shake Shack standards. This role offers growth opportunities and comprehensive benefits.