Restaurant Operations Lead: Growth, Mentorship & Impact

Shake Shack; Skokie (IL); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Medical insurance

Dental insurance

Vision insurance

401k match

Paid time off

Parental leave

Employee assistance

Commuter benefits

FSA / Dependent Care

Job summary

Shake Shack in Skokie, IL seeks a Restaurant Manager to lead daily operations, delivering exceptional guest service, training staff, and driving hospitality excellence.

You will oversee restaurant operations, promote the brand in the local community, ensure sanitation, and manage team development. Benefits include weekly pay, meal discounts, comprehensive insurance, and a 401(k) match.

Qualifications

• 2-3 years of restaurant management in a high-volume setting
• Experience with personnel management and food planning/purchasing
• Aptitude for leading, coaching, and driving excellence
• Understanding of financial aspects of business operations
• Food handler certification preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all Shack operations
• Motivate and manage team members to provide high hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plans to promote the brand locally through events and word-of-mouth
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Coaching

Operations

Customer service

Job description

Shake Shack in Skokie, IL seeks a Restaurant Manager to lead daily operations, delivering exceptional guest service, training staff, and driving hospitality excellence.

You will oversee restaurant operations, promote the brand in the local community, ensure sanitation, and manage team development. Benefits include weekly pay, meal discounts, comprehensive insurance, and a 401(k) match.