Restaurant Operations Leader: Guest Experience & Profit

Pizza Hut; Lynn (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Pizza Hut in Lynn, MA is seeking a Restaurant General Manager to lead daily operations, drive guest and team member satisfaction, and maximize profits. You will oversee performance coaching, scheduling, training, and adherence to company standards.

This role requires at least 3 years in a restaurant environment with prior management experience, plus strong interpersonal and communication skills, and the ability to analyze financials and costs while maintaining high service levels.

Qualifications

• Minimum 3 years experience directly working in a restaurant environment or food industry background.
• Previous experience in a management position.
• Strong interpersonal and communication skills with ability to coach and develop others and maintain financial controls.

Responsibilities

• Provide overall leadership in the restaurant.
• Human Resources functions: scheduling, policies, recruitment, discipline, coaching and training; performance appraisals.
• Maintain financials: inventory control, forecasting productivity, financial reporting, cost of sales and labor.
• Attain financial targets.
• Execute local marketing campaigns and promotions.
• Handle daily deposits and cash handling.
• Ensure OHSA compliance.
• Monitor competitor promotions and trends.
• Maintain highest level of customer service.
• Manage product quality and supplier relations.
• Assist the District manager in the market.

Skills

Interpersonal skills

Communication skills

Leadership

Job description

Pizza Hut in Lynn, MA is seeking a Restaurant General Manager to lead daily operations, drive guest and team member satisfaction, and maximize profits. You will oversee performance coaching, scheduling, training, and adherence to company standards.

This role requires at least 3 years in a restaurant environment with prior management experience, plus strong interpersonal and communication skills, and the ability to analyze financials and costs while maintaining high service levels.