Restaurant Operations & Guest Experience Leader

Pizza Hut; Methuen (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

Pizza Hut in Methuen, MA is seeking a Restaurant General Manager to oversee daily operations, drive guest satisfaction, and maximize profits. You will lead restaurant teams, manage scheduling, training, and performance, and ensure compliance with company policies.

You will analyze financials, control costs, execute local marketing, and mentor staff to deliver Pizza Hut standards and superior service at every shift.

Qualifications

• Minimum 3 years of restaurant management experience.
• Ability to coach and develop team members.
• Strong interpersonal and communication skills.
• Proven ability to manage financial controls and costs.

Responsibilities

• Provide leadership for day-to-day restaurant operations.
• Oversee HR functions: scheduling, coaching, performance reviews.
• Manage inventory, forecasting, and cost controls.
• Attain financial targets and ensure profitability.
• Execute local marketing and promotions.
• Ensure customer service aligns with Pizza Hut standards.
• Monitor compliance with safety and quality standards.
• Maintain relations with suppliers and support districts.

Skills

Leadership

People management

Customer service

Financial controls

Scheduling

Job description

Pizza Hut in Methuen, MA is seeking a Restaurant General Manager to oversee daily operations, drive guest satisfaction, and maximize profits. You will lead restaurant teams, manage scheduling, training, and performance, and ensure compliance with company policies.

You will analyze financials, control costs, execute local marketing, and mentor staff to deliver Pizza Hut standards and superior service at every shift.