Restaurant Operations Leader: Customer Experience & Growth

Pizza Hut; Ferndale (MI); On-site; USD 60,000 - 76,000; Full time

Job summary

Pizza Hut is seeking a Restaurant General Manager to lead daily operations, drive customer and team member satisfaction, and maximize profits. You will oversee HR, scheduling, discipline and training, manage inventory and financial reporting, and implement local promotions.

The role requires strong people skills, analytical ability, and a focus on safety and quality. You will report to the District Manager and must be able to work varied shifts, including weekends, with a minimum of 3 years in a

Qualifications

• 3+ years in restaurant environment or food industry, with management experience.
• Strong interpersonal and communication skills; coaching and development ability.
• Financial acumen including basic math, accounting, and cost controls.

Responsibilities

• Provide overall leadership in the restaurant and ensure customer and team member satisfaction.
• Handle HR functions: performance management, scheduling, policy enforcement, recruitment, discipline and training.
• Manage finances: inventory, forecasting productivity, financial reporting, cost of sales and labor; meet financial targets.
• Execute local marketing, promotions, and promotional campaigns; manage deposits and cash issues.
• Ensure health and safety compliance and uphold Pizza Hut standards; monitor supplier relations and quality.

Job description

Pizza Hut is seeking a Restaurant General Manager to lead daily operations, drive customer and team member satisfaction, and maximize profits. You will oversee HR, scheduling, discipline and training, manage inventory and financial reporting, and implement local promotions.

The role requires strong people skills, analytical ability, and a focus on safety and quality. You will report to the District Manager and must be able to work varied shifts, including weekends, with a minimum of 3 years in a