Restaurant Operations Leader | Customer & Profit Growth

Pizza Hut; Novi (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Pizza Hut is seeking a Restaurant General Manager to lead day-to-day operations, drive customer satisfaction, and maximize profits, reporting to the District Manager. You will handle human resources, scheduling, recruitment and training, manage inventory and financial reporting, execute local promotions, and ensure compliance with health and safety standards.

A minimum of 3 years in restaurant management and strong interpersonal and analytical skills are required; weekend availability is

Qualifications

• Minimum 3 years experience directly in a restaurant environment or a food industry management role.
• Excellent interpersonal and communication skills.
• Proven ability to coach and develop others.
• Strong financial controls and basic math/accounting skills.
• Flexible to work weekends and various shifts.

Responsibilities

• Provide overall leadership in the restaurants.
• Human Resources functions such as performance management, scheduling, communicate and apply all company policies, recruitment and selection, discipline, coaching and training all team members, and conduct performance appraisals.
• Maintaining all financials such as inventory control, forecasting productivity, financial reporting, control cost of sales and cost of labor.
• Attain financial target.
• Execution of local marketing campaigns and implementing new promotions.
• Responsible for making the deposit every morning at the bank.
• Responsible for managing cash issues (cash short).
• Ensuring adherence to Occupational Health and Safety Act
• Maintaining awareness of competitor’s promotions, trends and growth.
• Ensuring the restaurant team maintains the highest possible level of customer service.
• Dealing with customer issue.
• Ensuring quality of the product and that all Pizza Hut standards are execute properly.
• Ordering product and maintain good relations with suppliers.
• Help the District manager in the market.

Skills

Leadership

People management

Scheduling

Communication

Coaching

Financial acumen

Analytical skills

Customer service

Job description

Pizza Hut is seeking a Restaurant General Manager to lead day-to-day operations, drive customer satisfaction, and maximize profits, reporting to the District Manager. You will handle human resources, scheduling, recruitment and training, manage inventory and financial reporting, execute local promotions, and ensure compliance with health and safety standards.

A minimum of 3 years in restaurant management and strong interpersonal and analytical skills are required; weekend availability is