Restaurant GM: Lead Ops, Service & Growth

Pizza Hut; Lowell (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

Pizza Hut in Lowell seeks a Restaurant General Manager to oversee daily operations and drive customer and team satisfaction while maximizing profits.

You will lead restaurant teams, manage HR processes, control costs, and execute local marketing initiatives. Strong leadership, communication, and financial acumen are essential, with weekend flexibility and reporting to the District Manager.

Qualifications

• Minimum 3 years of restaurant experience or food industry background.
• Previous management experience required.
• Strong interpersonal and communication skills.
• Ability to coach and develop others.
• Strong math and accounting basics.
• Flexible with weekend shifts.

Responsibilities

• Provide overall leadership in the restaurant.
• Manage HR functions: scheduling, recruitment, discipline, coaching, training.
• Control inventory, forecasting productivity, financial reporting, cost of sales and labor.
• Achieve financial targets.
• Execute local marketing campaigns and promotions.
• Deposit cash every morning; manage cash issues.
• Ensure safety and compliance with health and safety regulations.
• Maintain high customer service standards and address issues.

Skills

Leadership

Customer service

Communication

Analytical skills

Financial controls

Job description

Pizza Hut in Lowell seeks a Restaurant General Manager to oversee daily operations and drive customer and team satisfaction while maximizing profits.

You will lead restaurant teams, manage HR processes, control costs, and execute local marketing initiatives. Strong leadership, communication, and financial acumen are essential, with weekend flexibility and reporting to the District Manager.