Restaurant Operations Leader: Guest Experience & P&L

Coury Hospitality; Rogers (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Coury Hospitality is seeking a Restaurant Manager to uphold top-tier standards in guest and team member experiences while driving financial results. You will oversee training, scheduling, payroll, and safety compliance in a high-volume setting.

The role requires supervisory experience, strong communication, and proficiency with service procedures, menus, and POS systems. This on-site position emphasizes guest satisfaction and team leadership in a dynamic environment.

Qualifications

• Hotel Food and Beverage experience strongly preferred.
• Supervisory experience in high volume environment required.
• Experience with service procedures, menus, dining room floor plan and register operation.
• Experience with high quality customer service.
• Strong analytical and problem solving skills.
• Strong communication skills with guests, colleagues and supervisors.
• Reading, writing and oral proficiency in English language.

Responsibilities

• Maintains P&L authority over assigned location.
• Manages the reservation system, flow of service, scheduling, schedule adjustments, and attendance notices.
• Facilitates team briefings prior to all shifts and trains curators on menu items and guest information.
• Interviews, hires and on-boards new curators to build future leaders.
• Monitors work performance and provides coaching to improve or remove low performers.
• Promotes guest service excellence and handles guest concerns promptly and professionally.
• Maintains restaurant cleanliness and sanitation per OSHA and health codes; conducts inspections.
• Ensures equipment is maintained and safety standards are followed; trains staff on safety responses.
• Manages cash handling and POS operations; supports marketing and promotions to grow sales.
• Writes schedules and approves payroll hours for restaurant personnel.
• Maintains positive relations with Kitchen curators and stakeholders.

Skills

Communication

Customer service

Supervisory

F&B experience

Analytical skills

English proficiency

Tools

POS system

Job description

Coury Hospitality is seeking a Restaurant Manager to uphold top-tier standards in guest and team member experiences while driving financial results. You will oversee training, scheduling, payroll, and safety compliance in a high-volume setting.

The role requires supervisory experience, strong communication, and proficiency with service procedures, menus, and POS systems. This on-site position emphasizes guest satisfaction and team leadership in a dynamic environment.