Restaurant Experience Leader

Concord Hospitality Enterprises; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

Disability insurance

Job summary

Concord Hospitality Enterprises is seeking a dynamic Restaurant Manager to lead our food and beverage team, delivering exceptional guest experiences while meeting operational and financial goals. This role ensures quality, consistency, and service excellence in all areas of the restaurant.

The Restaurant Manager will oversee service standards, collaborate with the Chef on menu quality, manage labor and cost controls, and drive revenue opportunities through marketing initiatives.

Qualifications

• Experience in restaurant management or F&B operations.
• Strong leadership, communication, and organizational skills.
• Commitment to guest satisfaction and team development.

Responsibilities

• Deliver friendly, professional service and maintain high standards of food quality and guest satisfaction.
• Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations.
• Lead daily service briefings and ongoing staff development programs.
• Monitor daily restaurant performance and provide coaching, feedback, and evaluations.
• Collaborate with the Chef on food production, quality, and presentation.

Skills

Leadership

Guest Service

Operations Management

Team Development

Job description

Concord Hospitality Enterprises is seeking a dynamic Restaurant Manager to lead our food and beverage team, delivering exceptional guest experiences while meeting operational and financial goals. This role ensures quality, consistency, and service excellence in all areas of the restaurant.

The Restaurant Manager will oversee service standards, collaborate with the Chef on menu quality, manage labor and cost controls, and drive revenue opportunities through marketing initiatives.