Restaurant Operations Leader — Guest Experience & Growth

Goodwin Recruiting; Washington (District of Columbia); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary based on experience

Professional development and career增长

Supportive and collaborative work env

Job summary

Goodwin Recruiting is seeking a talented Restaurant Manager to lead daily operations and drive guest satisfaction in a Washington, DC area venue. You will shape the restaurant culture, work with a committed team, and influence service quality and business growth.

Responsibilities include hiring, training, scheduling, budgeting, and ensuring compliance with health and safety standards while collaborating on marketing initiatives and loyalty programs.

Qualifications

• Proven experience in restaurant management or a similar leadership role.
• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Knowledge of food safety, health, and sanitation regulations.
• Proficiency with restaurant management software and POS systems.
• Strong problem-solving and conflict-resolution skills.
• Solid financial and business acumen.

Responsibilities

• Oversee daily restaurant operations to ensure efficient and smooth service.
• Maintain high standards of food quality, presentation, and service.
• Hire, train, schedule, and manage restaurant staff, fostering a positive environment.
• Address guest feedback, resolve complaints, and ensure exceptional customer experiences.
• Monitor budgets, sales, and expenses to support profitability and control costs.
• Oversee inventory, vendor relationships, and supply ordering.
• Ensure compliance with all licensing, health, safety, and regulatory requirements.
• Collaborate on marketing initiatives and engage with customer loyalty programs.

Skills

Leadership

Team management

Customer service

Communication

Problem-solving

Financial acumen

Health & safety knowledge

Tools

Restaurant management software

POS systems

Job description

Goodwin Recruiting is seeking a talented Restaurant Manager to lead daily operations and drive guest satisfaction in a Washington, DC area venue. You will shape the restaurant culture, work with a committed team, and influence service quality and business growth.

Responsibilities include hiring, training, scheduling, budgeting, and ensuring compliance with health and safety standards while collaborating on marketing initiatives and loyalty programs.