Restaurant Operations Leader - Guest Experience & Growth

Socket.dev; Pflugerville (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Paid Time Off

Damn Good food discount for you and a+

Bonus eligibility

Growth opportunities

Job summary

Torchy’s is seeking an Assistant Managing Partner to lead both BOH and FOH operations in a fast-paced restaurant environment. You will ensure safety, quality, hospitality, and community engagement, while developing team members and driving guest loyalty.

In this role you will oversee food costs, scheduling, inventory, and compliance, while mentoring staff and maintaining Torchy’s standards and culture across multiple shifts.

Qualifications

• 3+ years of restaurant management experience in a fast-paced environment.
• Proven ability to lead and develop diverse teams while upholding hospitality standards.
• Comprehensive knowledge of food safety and restaurant operations best practices.
• Required state alcohol-server and Manager ServSafe certifications.
• Proficiency in managing budgets, schedules, and inventory.

Responsibilities

• Kitchen Operations: manage BOH, including food prep, inventory, and equipment maintenance.
• Food Quality: ensure menu items meet high standards with scratch-made focus.
• Guest Experience: champion hospitality and exceed guest expectations.
• Local Store Marketing: support and execute local marketing to drive traffic.
• Team Management: hire, train, and schedule staff across BOH and FOH.
• People Development: mentor staff and build future leaders.
• Financial Accountability: control food costs, labor, and efficiency.
• Recipe Adherence: ensure correct portions and production tracking.
• Compliance Management: uphold health and regulatory requirements.
• Shift Excellence: lead shifts with focus on quality, speed, and safety.
• Continuous Improvement: act on Mystery Shop results to improve service.
• Training & Development: ensure ongoing training and certification.
• Flexibility: perform other duties as assigned.

Skills

Restaurant management

Team leadership

Budgeting & inventory

Food safety knowledge

ServSafe certifications

Job description

Torchy’s is seeking an Assistant Managing Partner to lead both BOH and FOH operations in a fast-paced restaurant environment. You will ensure safety, quality, hospitality, and community engagement, while developing team members and driving guest loyalty.

In this role you will oversee food costs, scheduling, inventory, and compliance, while mentoring staff and maintaining Torchy’s standards and culture across multiple shifts.