Restaurant Operations Leader: Guest Experience & Growth

Long John Silver's; Lubbock (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Long John Silver’s is seeking a motivated Restaurant Manager to lead the team and deliver outstanding guest experiences. The role focuses on staffing, food safety, and profitability in a fast-paced environment, requiring a valid driver’s license and reliable transportation.

Join a brand with a 50+ year history of seafood excellence and a culture built on PIRATE values, emphasizing People, Integrity, Recognition, Accountability, Teamwork, and Excellence.

Qualifications

• Must have reliable transportation and ability to work 50 hrs per week, nights and weekends.
• Valid Driver’s License required.

Responsibilities

• Ensure 100% guest satisfaction by resolving concerns promptly and delivering exceptional service.
• Inspire and motivate team members to exceed performance expectations.
• Maintain optimal staffing levels and foster a culture of teamwork, respect, and accountability.
• Oversee food safety, quality, and cleanliness to uphold the highest standards.
• Drive profitability through efficient inventory management and waste reduction.
• Recruit, hire, train, and develop crew members and management.
• Communicate goals, expectations, and company standards effectively.
• Ensure compliance with cash control, safety, and operational guidelines.
• Execute local marketing initiatives to boost sales.

Skills

Customer service

Leadership

Teamwork

Communication

Time management

Problem solving

Food safety

Education

Restaurant General Manager Readiness Checklist

Tools

Microsoft Office

BOH technologies

HRIS platforms

Job description

Long John Silver’s is seeking a motivated Restaurant Manager to lead the team and deliver outstanding guest experiences. The role focuses on staffing, food safety, and profitability in a fast-paced environment, requiring a valid driver’s license and reliable transportation.

Join a brand with a 50+ year history of seafood excellence and a culture built on PIRATE values, emphasizing People, Integrity, Recognition, Accountability, Teamwork, and Excellence.