Restaurant Operations Leader: Guest Experience & Growth

Dunkin' Donuts; Conyers (GA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Dunkin' Donuts is seeking a Restaurant Manager in Conyers, GA to lead a single-store operation with a focus on guest experience, profitability, and brand standards. You will supervise shift leaders and staff, ensure health and safety compliance, and implement training to raise service quality.

The role requires strong leadership, good communication, and the ability to manage costs while driving guest satisfaction in a fast-paced Dunkin’ environment.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.

Responsibilities

• Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other staff.
• Foster a positive work environment with teamwork, coaching and conflict resolution.
• Lead training programs to improve team performance and skills.
• Oversee daily operations, including opening/closing, cash handling, inventory, and brand standards.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Education

College Degree preferred

Basic math and financial management

Job description

Dunkin' Donuts is seeking a Restaurant Manager in Conyers, GA to lead a single-store operation with a focus on guest experience, profitability, and brand standards. You will supervise shift leaders and staff, ensure health and safety compliance, and implement training to raise service quality.

The role requires strong leadership, good communication, and the ability to manage costs while driving guest satisfaction in a fast-paced Dunkin’ environment.