Restaurant Leader: Guest Experience & Operational Excellence

Dunkin' Donuts; Georgia; On-site; USD 42,000 - 62,000; Full time

Job summary

Dunkin' Donuts in Georgia is seeking a Restaurant Manager to lead a busy store and deliver superior guest experiences while ensuring operational excellence. You will supervise team members, manage schedules, and uphold franchisee policies, Dunkin' standards, and applicable laws.

You will train staff, optimize food safety and sanitation, monitor costs and drive safe, friendly service in a fast-paced environment with opportunities to engage the local community and roll out new products.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Recruits, hires, trains and supervises restaurant team members and shift leaders.
• Oversees day-to-day operations, cash handling, inventory control and brand standards.
• Fosters a positive, guest-focused environment with coaching and feedback.
• Implements training programs to elevate team performance and service quality.
• Manages health, safety, sanitation and food handling compliance.
• Monitors costs, budgets and waste to maximize profitability.
• Engages with community and partners and communicates goals to staff.

Skills

Leadership

Basic computer skills

Communication

Education

College Degree preferred

Job description

Dunkin' Donuts in Georgia is seeking a Restaurant Manager to lead a busy store and deliver superior guest experiences while ensuring operational excellence. You will supervise team members, manage schedules, and uphold franchisee policies, Dunkin' standards, and applicable laws.

You will train staff, optimize food safety and sanitation, monitor costs and drive safe, friendly service in a fast-paced environment with opportunities to engage the local community and roll out new products.