Restaurant General Manager - Growth & Guest Leadership

Baskin-Robbins; Watkinsville (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Growth Opportunities

Flexible hours

Medical/Dental/Vision Insurance for 
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Job summary

Dunkin' Donuts franchisee in Georgia is seeking a restaurant supervisor to recruit, hire, onboard, and develop the team, while upholding brand standards and guest service goals. You will manage staffing, safety, and daily operations to drive profitability and customer satisfaction.

The role requires leadership, communication, and basic financial skills, with a focus on training and performance improvement in a fast-paced environment.

Qualifications

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Basic computer skills.
• At least 18 years of age (where applicable).
• Basic writing skills.
• High School diploma, or equivalent.
• Math and financial management.

Responsibilities

• Recruit, hire, onboard and develop employees.
• Communicate job expectations to employees.
• Hold team members accountable for behavior and performance, addressing concerns promptly.
• Support the development of team members.
• Create and maintain a guest first culture in the restaurant.
• Ensure shifts are appropriately staffed to achieve guest service goals.
• Maintain safe, secure, and healthy environment by following safety, food safety, and sanitation guidelines; comply with laws.
• Ensure Brand standards, recipes and systems are executed.
• Help prepare and complete action plans; implement production, productivity, quality and guest service standards.
• Review guest feedback and restaurant assessment results and implement action plans to drive improvements.

Skills

Fluent in English

Restaurant supervision

Basic computer skills

Age 18+

Basic writing skills

High School diploma

Math and financial management

Education

High School diploma or equivalent

Job description

Dunkin' Donuts franchisee in Georgia is seeking a restaurant supervisor to recruit, hire, onboard, and develop the team, while upholding brand standards and guest service goals. You will manage staffing, safety, and daily operations to drive profitability and customer satisfaction.

The role requires leadership, communication, and basic financial skills, with a focus on training and performance improvement in a fast-paced environment.