Guest-First Restaurant Leader & Ops Coach

Dunkin' Donuts; Decatur (GA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Dunkin' Donuts in Decatur, GA is seeking a Restaurant Manager to lead a small team, deliver fast and friendly service, and uphold brand standards for profitability and guest satisfaction. You will recruit, train, and supervise staff, manage opening/closing, cash handling, and inventory while ensuring health and safety compliance and a guest-focused culture.

Success requires strong leadership, ability to coach, monitor guest feedback, and implement improvements to boost efficiency and reduce

Qualifications

• Fluent in spoken and written English or the predominant language in your market.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership.
• College Degree preferred.

Responsibilities

• Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
• Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems.
• Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.

Skills

Fluent English

Basic computer skills

Basic math and financial management

Leadership experience

Education

College Degree preferred

Job description

Dunkin' Donuts in Decatur, GA is seeking a Restaurant Manager to lead a small team, deliver fast and friendly service, and uphold brand standards for profitability and guest satisfaction. You will recruit, train, and supervise staff, manage opening/closing, cash handling, and inventory while ensuring health and safety compliance and a guest-focused culture.

Success requires strong leadership, ability to coach, monitor guest feedback, and implement improvements to boost efficiency and reduce