Restaurant Operations Leader: Guest Experience & Growth

Dunkin' Donuts; Cincinnati (AR); On-site; USD 50,000 - 75,000; Full time

Job summary

Dunkin' Donuts in the United States seeks a Restaurant Manager to provide strong leadership to a team, deliver friendly guest experiences, and help build profitable top-line sales for a single store.

You will oversee daily operations, train and coach staff, schedule labor, maintain safety and quality standards, and ensure compliance with brand and franchisee policies.

Experience in retail/restaurant leadership and English fluency are required; a college degree is preferred.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Lead team meetings and deliver training to restaurant team members.
• Ensure brand standards, recipes and systems are executed.
• Create and maintain a guest-focused culture in the restaurant.
• Review guest feedback and implement action plans to drive improvement.
• Communicate restaurant priorities, goals and results to staff.
• Manage inventory, safety and sanitation compliance.
• Assist with labor scheduling and cost control.

Skills

Fluent English (spoken and written)

Basic math/financial management

Education

College Degree preferred

Job description

Dunkin' Donuts in the United States seeks a Restaurant Manager to provide strong leadership to a team, deliver friendly guest experiences, and help build profitable top-line sales for a single store.

You will oversee daily operations, train and coach staff, schedule labor, maintain safety and quality standards, and ensure compliance with brand and franchisee policies.

Experience in retail/restaurant leadership and English fluency are required; a college degree is preferred.