Restaurant Operations Leader: Guest Experience & Team

Ontario Trillium Foundation; Hartford (CT); On-site; USD 48,000 - 72,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Restaurant Manager in Hartford, CT to lead daily Dunkin operations, meet brand standards, and drive guest satisfaction. You will coach the team, manage scheduling and inventories, and ensure safety and quality.

Strong English communication and previous leadership in hospitality are preferred. The role emphasizes financial discipline, training, and delivering a welcoming environment for guests and staff alike, with opportunities for growth within a

Qualifications

• Experience leading teams in retail, restaurant, or hospitality settings.
• Fluent spoken and written English.
• Basic math and financial skills for costing and budgeting.
• Familiarity with computer systems and inventory/ordering processes.

Responsibilities

• Oversee daily Dunkin restaurant operations while upholding brand standards.
• Deliver guest-first experiences and maintain cleanliness, safety, and food quality.
• Lead, coach and develop team members; conduct reviews and trainings.
• Monitor labor costs, inventories, and cash handling; support budgeting goals.

Skills

Leadership

Customer service

Operations management

English fluency

Education

College degree preferred

Job description

Ontario Trillium Foundation is seeking a Restaurant Manager in Hartford, CT to lead daily Dunkin operations, meet brand standards, and drive guest satisfaction. You will coach the team, manage scheduling and inventories, and ensure safety and quality.

Strong English communication and previous leadership in hospitality are preferred. The role emphasizes financial discipline, training, and delivering a welcoming environment for guests and staff alike, with opportunities for growth within a